Terms of Service

These Terms of Service govern your access to and use of ReelpilotAI websites, applications, APIs, and related services.

This service is operated by Remoteline, an Italian company.

Company details: via sandro pertini n29, san martino in rio(RE), Italy. VAT number: 03007100351. Contact email: info@remoteline.it.

By creating an account, using the service, or accessing content, you agree to these Terms and all applicable laws.

You must be legally capable of entering into a binding agreement and must provide accurate account information.

You are responsible for safeguarding credentials and for all activity under your account.

We may suspend or terminate accounts used in violation of these Terms, applicable law, or platform safety requirements.

You may use the service only for lawful purposes and in compliance with these Terms, platform rules, and third-party rights.

You must not submit unlawful, infringing, deceptive, defamatory, exploitative, or harmful content, or attempt to bypass security, rate limits, or usage controls.

You must not reverse engineer, disrupt, or misuse the service infrastructure, including automated abuse or unauthorized access attempts.

You retain rights in content you lawfully submit to the extent allowed by applicable law and third-party agreements.

You grant us the rights necessary to host, process, and transmit your content solely to operate, secure, maintain, and improve the service.

You are responsible for verifying whether generated outputs are suitable for your use, including commercial use, legal compliance, and platform compatibility.

Our software, models, branding, and service materials are protected by intellectual property laws and remain our property or the property of our licensors.

Paid plans, credit systems, and pricing may apply to parts of the service and can change with advance notice where required.

You are responsible for applicable taxes, payment obligations, and compliance with billing terms shown at checkout.

Abuse prevention, fair-use thresholds, and plan limits may be enforced to protect service reliability and safety.

We may modify, improve, suspend, or discontinue features at any time, including updates to models, integrations, limits, and workflows.

We strive for reliable operation but do not guarantee uninterrupted, error-free, or always-available service.

The service is provided on an "as is" and "as available" basis to the maximum extent permitted by law.

To the maximum extent permitted by applicable law, we disclaim implied warranties and are not liable for indirect, incidental, special, consequential, or punitive damages.

Our aggregate liability for claims related to the service is limited to the amount you paid for the service in the 12 months preceding the event giving rise to the claim, unless mandatory law provides otherwise.

You may stop using the service at any time. We may suspend or terminate access where needed for legal, safety, operational, or abuse-prevention reasons.

These Terms are interpreted in accordance with applicable laws and mandatory consumer protections relevant to your jurisdiction.

If any provision is unenforceable, the remaining provisions continue in full effect.

We may update these Terms from time to time. Continued use of the service after an update becomes effective means you accept the updated Terms.

For legal, privacy, or contractual questions, contact info@remoteline.it.